Privacy Policy
ALATAR HINDHI PVT LTD – Privacy Policy
1. Introduction
Welcome to Alatar Hindhi Pvt Ltd. We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and protect information when you visit www.alatarhindhi.com or contact us through our website.
By using our website, you agree to the practices described in this policy.
2. Company Details
Alatar Hindhi Pvt Ltd
Pandikashala Complex 9/918, PO Pulikkal,
Malappuram District, Kerala – 673637, India
3. What Information We Collect
We may collect the following types of information:
A. Information You Provide
Name:
Email address:
Phone number / WhatsApp number:
Country and city:
Business or company name:
Trade license or business registration details (if provided)
GST or tax details (if provided)
Enquiry message and product requirements
We do not collect payment information on our website.
And Any other informations that may prove to be relevant.
B. Automatically Collected Information
When you browse our website, certain data may be automatically captured, such as:
IP address:
Browser type:
Device type:
Pages viewed:
How long users stay on pages:
Interaction patterns:
C. Cookies & Analytics
We use cookies and analytics tools such as Google Analytics to:
ensure the website functions properly
understand website performance
analyse visitor interactions
Additional third-party tools may be added in the future for analytics, CRM, or communication.
4. How We Use Your Information
We may use the information collected for:
Responding to enquiries
Understanding product requirements
Contacting you by WhatsApp, phone, email, SMS, or other channels if needed
Improving website usability and visitor experience
Internal record-keeping
Business communication with potential or existing clients
Legal or regulatory compliance in India
We may also use the data for follow-ups or to clarify customer requirements, even if you have not placed an order.
5. Sharing of Information
We may share your information with:
Our staff members
Shipping or logistics partners (e.g., DHL, FedEx)
Technology vendors providing CRM, email services, messaging systems, or hosting
Professional advisors (legal, accounting, or compliance) if required
Government authorities if required
6. Data Transfer Outside India
Although data is collected by the Indian company, it may be accessed by authorised staff abroad for business operations, follow-ups, or coordination with clients internationally.
7. Data Storage & Retention
Your data may be stored using:
website hosting servers
cloud software
email systems
CRM platforms
We retain customer information for as long as necessary, with no fixed deletion timeline.
8. Data Security
We take reasonable steps to protect your data from:
unauthorised access
misuse
alteration
accidental loss
However, no online system is 100% secure. We cannot guarantee absolute security.
9. User Rights
Users cannot request deletion or correction of their data through the website.
There is no opt-out mechanism for cookies or marketing because we do not conduct automated marketing campaigns.
We may contact users manually to clarify enquiries or provide information.
10. Links to Third-Party Websites
Our website may contain links to other websites. We are not responsible for their privacy practices or content.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions regarding this Privacy Policy, you can contact us at: